The Hurghada Day Trips Promise

What is included in my price?

Check the included and excluded lists for your selected trip. Hotel-area supplements, island access, entry tickets and optional extras must be clear in the booking total or confirmed quote. Ask us about any item that is unclear before paying.

When will I know my pickup time?

Pickup depends on the hotel area and departure programme. We send the collection arrangements before travel, normally the evening before. Use the contact in your confirmation if you need to check the meeting point or report a delay.

Is the experience shared or private?

The trip format is stated on the page. Shared departures include other bookings; a private boat or vehicle is reserved for your group. Tell us your full group size, including children, so capacity can be checked.

How much time is spent on the activity?

Total trip length includes transfers and waiting as well as the activity. Check the itinerary and activity-time information, especially for snorkelling, island visits and quad riding. Timings are estimates and can change with conditions.

Does the programme include shopping stops?

Check any planned stops when comparing sightseeing trips. If avoiding shops is important to your group, tell us before booking so we can confirm a suitable programme, particularly for a private tour.

Do I have to buy photographs or extras?

Photos, videos and other optional purchases are separate from the booked programme unless specifically listed as included. Ask for the price and decide whether you want an extra before agreeing to it.

What should we check for children and non-swimmers?

Tell us the children’s ages and anyone’s support needs before booking. For sea trips, confirm suitable life jackets, the boarding arrangements and the planned water activities. Follow the crew’s briefing and stay within the activity’s suitability rules.

Are wild dolphin sightings guaranteed?

No. Wild dolphins choose where they go, so a Dolphin House trip cannot promise a sighting or an encounter. Watch respectfully, follow the guide’s instructions and never chase, touch or feed marine wildlife.

How should we look after the reef and desert?

Avoid touching or standing on coral, keep rubbish with you and follow the guide’s route. Take photographs without disturbing wildlife or damaging the places you have come to visit.

Can we request a guide language?

Tell us your preferred language before booking. Availability depends on the trip and departure date; a requested language needs confirmation and should not be assumed from the website language.

Can the route or stops change?

Sea conditions, port decisions, traffic and site access can affect an excursion. Read the itinerary as the planned programme and check any essential stop with us before booking. We explain material changes when they are known.

How do children’s fares and payment work?

Enter every child’s age on the trip date. Standard per-person fares are free for ages 0–4, half price for ages 5–10 and full price from age 11. Vehicle prices, minimum bookings and pickup supplements are separate. Payment options and any remaining cash balance are shown before you proceed.