Privacy Policy

Controller

RED SEA MARKETING & E-BOOKING MANAGEMENT LTD (trading as Hurghada Day Trips), company number 17474816, 128 City Road, London EC1V 2NX, United Kingdom, is the controller of personal data collected through this website.

What we collect

When you enquire or book, we collect the details you give us: name, contact details, hotel, travel dates, number and ages of guests and any requests. For trips with flights or hotels we may need passport details.

Why we use it

To respond to enquiries, arrange and confirm bookings (contract), meet legal obligations, and improve our services (legitimate interests). We share necessary details only with the suppliers delivering your service.

WhatsApp and our AI assistant

When you message us on WhatsApp, your messages are processed by WhatsApp (Meta Platforms Ireland Ltd) as our messaging provider. First replies may come from our AI assistant, which uses Anthropic's Claude model to answer from the information on this website; message content is sent to Anthropic for this purpose only. A human team member can take over at any time — just ask. We keep chat records for up to 12 months to handle bookings and questions, then delete them.

Cookies

This website does not use advertising or tracking cookies. If analytics are added later, this policy will be updated and consent requested where required.

Retention

Booking records are kept for as long as required for legal and accounting purposes, then deleted.

Your rights

Under UK GDPR you can request access, correction, deletion, restriction or portability of your data, and object to processing. Contact us via the contact page. You may also complain to the UK Information Commissioner's Office (ICO).

Last updated: 2026-09-28.